Privacy Policy
 

                                           Money Collectors Limited Privacy Policy

Our contact details 
Name: Money Collectors Limited
Address: 61 Bridge Street Kington Herefordshire HR5 3DJ 

Phone Number: 07714 187908
E-mail:info@moneycollectors.co.uk


We currently collect and process the following information:
• Personal identifiers, contacts and characteristics (for example, name and contact details)
• Email addresses, physical addresses and telephone numbers

How we get the personal information and why we have it
Most of the personal information we process is provided to us directly by you for one of the following reasons:
• In order for us to carry out our main business of debt collection and related services.
• We also receive personal information indirectly, from the following sources in the following scenarios: Tracing agents and private investigators

Under the General Data Protection Regulation (GDPR), the lawful bases we rely on for processing this information are: 
(a) Your consent. You are able to remove your consent at any time. You can do this by contacting mike@moneycollectors.co.uk
(b) We have a contractual obligation.
(c) We have a legal obligation.
(d) We have a vital interest.
(e) We need it to perform a public task.
(f) We have a legitimate interest.


How we store your personal information 
Your information is securely stored in our offices 
 

We keep your personal information only as long as your file is an active file that we are working. We will then delete your data.

Your data protection rights


Under data protection law, you have rights including:
Your right of access - You have the right to ask us for copies of your personal information. 
Your right to rectification - You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete. 
Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances. 
Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal information in certain circumstances. 
Your right to object to processing - You have the right to object to the processing of your personal information in certain circumstances.
Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.
You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.
 

Please contact us at mike@moneycollectors.co.uk if you wish to make a request.

How to complain
If you have any concerns about our use of your personal information, you can make a complaint to us at info@moneycollectors.co.uk.


You can also complain to the ICO if you are unhappy with how we have used your data.
The ICO’s address:            
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

Helpline number: 0303 123 1113
ICO website: https://www.ico.org.uk

 

 

 

 

 

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